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You should add TIMEOUTALL to your options file. See your FLEXlm end-user documentation for further information.

This problem is very common and has been around for a long time. It occurs because FLEXlm implements a TCP/IP timeout by default, which is up to 2 hours on Windows. The problem only occurs when an application exits in a "unclean" way and doesn't terminate the TCP/IP session properly (for example, if the application crashes).

Looking for a better alternative to FLEXlm that doesn't have this problem? Learn more about X-Formation's LM-X License Manager, the simpler solution for your license management needs.

Why doesn't License Statistics report server errors from my FLEXlm server?
Anchor
reporting errors
reporting errors

The License Statistics log may contain entries similar to the following:

Vendor daemon status (on skeeter2):

   snpslmd: UP v8.4

Feature usage info:

Users of SSS:  (Error: 1 licenses, unsupported by licensed server)
Users of BASIC_ANALYSES_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)
Users of BATCH_MEASURE_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)
Users of BATT_TOOL_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)
Users of CADENCE_FRAMEWAY_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)
Users of CADENCE_NETLISTER_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)
Users of CORENL_CHAR_MEMSSE:  (Error: 1 licenses, unsupported by licensed server)

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These errors indicate problems with your FLEXlm license server. The errors are not generated by our software, and unfortunately, there is nothing our software can do to fix your FLEXlm license server or license. To correct the problem, you must resolve the issues with the faulty FLEXlm license server. A good starting place to upgrade lmutil to the newest version. If this does not resolve the problem investigate the cause of the errors is the FLEXlm debug logfile and work with your license supplier.