| The information on this page refers to License Statistics v5.1 or newer, which added information about grouped denials. If you are using an earlier version, please refer to the documentation for releases prior to v5.1. |
Denials occur when the number of checkout requests exceeded the number of available licenses, resulting in an inability for users to check out a license.
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When you view the history for servers that were added to License Statistics, you can see the denied requests for the currently selected feature.
General Information
The General Information area includes identifying information for the feature, a share code if sharing is in use (for example, "Shared on: HOST"), and the license type.
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Checkout Denials grid
The Feature Checkout Denials grid shows the user name and host name for each denial and the time the denial took place.
Feature Checkout Denials graph
The Feature Checkout Denials graph helps you see which days throughout the month the denials were most frequent. For example, the graph above shows that denials were lowest on the 7th of the month, and were at their highest on the 8th.
You can adjust the settings to include only the results that are important to you by choosing dates and time intervals for report criteria from the Settings panel as desired.
You can add the Checkout Denials page grid to the License Statistics Dashboard. Learn more about customizing the Dashboard.
Filtering results
Grouped Denials
The Grouped Denials report shows periods of time (hour, day, week, month, quarter) by which denials are grouped and the number of denials that occurred in a given period of time. The data is presented in a grid format and as a chart, making it easy to quickly understand and analyze information you need.
You can adjust the settings to include only the results that are important to you by choosing grouping options, dates and time intervals for report criteria from the Settings panel as desired.
You can also add the Grouped Denials grid and chart the License Statistics Dashboard. Learn more about customizing the Dashboard. You can choose the time interval and date range to include in results from the Advanced Filtering area.