The information on this page refers to License Statistics v4.15 or newer, which made changes and improvements to the way of saving preferences to receive email alerts for license servers that go down. If you are running a previous version of License Statistics, please refer to the documentation relative to your version: 4.9 documentation, 4.4 documentation; 4.0 documentation; v3.12 documentation; v3.11 documentation; v3.10 documentation. |
License Statistics users can subscribe to receive email alerts about events that occur for servers and features being monitored using the Email Subscriptions tab from the Preferences page (the Preferences link is located in the upper right corner of the License Statistics page).
The License Statistics events you can subscribe to include:
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Receiving email alerts for license servers that go down
A continuous, uninterrupted license server connection is essential to successfully monitor your licenses. The license server status is "Down" when License Statistics is unable to gather the needed data. The user responsible for a license server (i.e. an Administrator or a User) can subscribe to receive such email alerts to gain insight into the status of license servers. Each such notification indicates a data loss and informs that actions should be taken to maintain license server connectivity.
To receive email alerts when a realtime license server goes down:
- In the License Server Events area of the Email Subscriptions tab, select either the "Subscribe to all" checkbox or select a license server of your choice from the Unsubscribed License Servers grid using the Add button. You can also drag and drop a server of your choice from one grid to another.
Note: You can subscribe to receive email alerts only for visible license servers.
If the "Subscribe to all" box is unchecked, all monitored and visible license servers listed on this page are divided into a Subscribed License Servers grid and an Unsubscribed License Servers grid, as shown below.
Note that if you select the "Subscribe to all" option, you will also receive notifications for all newly added license servers monitored and visible for the current user. If you choose to add license servers manually, you will receive notifications only when a specified license server or servers go down, and the newly added license servers will appear on the Unsubscribed License Servers grid. - Click Save. You will receive an email alert when any subscribed and monitored license server goes down. Such email alert will be sent for every unsubscribed license server going down only once, each time when the status of this server is "Down".
Note: You can subscribe to receive email alerts only for visible license servers.
Receiving email alerts for feature utilization
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