If you have any problems installing or running License Statistics, please review the log file, described in License Statistics log file, to investigate the cause of the problem.
Troubleshooting for specific issues is covered in the following sections:
troubleshooting information for the issue you're experiencing.
License Statistics monitoring limit issues
Combining realtime and denials data under a single server
In addition to these troubleshooting topics, Parser download updates offers pre-release parser file downloads for customers experiencing issues with a particular parser.
Reporting a Bug in License Statistics