If you have any problems installing or running the Usage Monitor, review the log file, described in section 9.1, License Statistics log file, to investigate the cause of the problem.
If the log includes the error, "Unable to query license server machine," you should check for communication errors between the license server and the Usage Monitor. To do this, navigate to the License Statistics directory from a command line and enter one of the following commands, depending on whether you are running the command for an LM-X, FLEXlm/FlexNet, IBM LUM, Sentinel LM/RMS, or RLM license server:
- For an LM-X license server, type the command:
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lmxendutil -licstatxml \[-host _host_ -port _port{_}\] |
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- For a FLEXlm/FlexNet license server, type the command:
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lmstat -a -c \[port\]@{_}host_ |
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please review the troubleshooting information for the issue you're experiencing.
Combining realtime and denials data under a single server
- For an RLM license server, type the command:
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rlmstat -a -c \[port\]@{_}host_ |
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- For a Sentinel LM/RMS license server, type the command:
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lsmon \[{_}host{_}\] |
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- For an IBM LUM license server, type the command:
i4blt -s -lc -k -n host
i4blt -s -lco -k -n host
i4blt -ll -k -n host
where host is the host appropriate for your license server.
If there are errors in the communication between the license server and the Usage Monitor, this command will return information about the errors. Otherwise, the command returns normal statistics information for the indicated license server.Reporting a Bug in License Statistics