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The information on this page refers to License Statistics v6.11 and newer, which redesigned license server administration and removed the need for the importlog directory. If you are using a version previous to v6.11, see documentation for previous versions.

The Denied Requests Log contains data for cases where the number of checkout requests exceeded the number of available licenses in a given month, resulting in an inability for users to check out a license. Denied Requests pages are accessed from the License Statistics UI, as described in Denials, and can be downloaded in the formats described in Downloading License Statistics data.