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You can check whether insufficient memory is the problem by looking at the MySQL server log file, which can be found in one of the following directories:
- mysql..\log in License Statistics \ log \mysql.log ..\License Statistics\mysql_x86\data{color}hostname.err (for 32-bit database) ..\License Statistics\mysql_x64\data{color}hostname.err (for 64-bit database) folder
- mysql_error.log and/or hostname.err under data folder in mysql_x86 (or mysql_x64) directory
where hostname is the hostname of the machine where License Statistics is installed.
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This setting may be changed only for testing purposes (for example, during evaluation). The proper solution is to install License Statistics on a machine that meets system requirements. Note that lowering the innodb_buffer_pool_size setting may decrease the performance of License Statistics, causing it to run slower.
Unable to write database error
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Try the following steps to troubleshoot the problem, checking after each step to see whether the problem is resolved and proceeding to the next step if necessary:
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Lost connection to MySQL server during query
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