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Inability to query license server
If License Statistics cannot query the license server, the log will contain an error message such as the following:
- License server is down or not responding
- Problem occurred while running query_tool_name utility for license_server
If you see either of these errors, includes the error, "Unable to query license server machine," you should check for communication errors problems between the license server and License Statistics using the appropriate query tool for the license server (for example, lmxendutil for LM-X License Manager).
To do this, navigate to the License Statistics directory navigate from a command line to the directory that contains the query tool and follow the instructions below, depending on which license server you are checking. If there are errors in the communication between the license server and License Statistics, you will receive information about the errors. Otherwise, you will see normal statistics information for the indicated license server.
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