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License Statistics users accounts can subscribe to receive email alerts about events that occur for servers and features being monitored by going toEmail Subscriptions under your logged-in username, shown in the upper right corner of the application window.

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Note that a License Statistics administrator must first enable email notifications as described in Configuring email in order for users accounts to receive email notifications for events.

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You must set an email address in order to receive email alerts. To set or change the email address at which to receive email alerts, use the Account Settings tab, also located under your logged-in username.

Receiving email alerts for the License Statistics license expiring

This alert is available for administrative users accounts only. This alert option is not visible for other usersaccounts.

To receive email alerts when the License Statistics license is nearing expiration:

1. In the License Statistics Events tab of the Email Subscription page, select the "License expire" checkbox. (This option is checked by default for users accounts with Administrator privileges.)
   
   
2. Click Save. You will receive an email alert once per the following intervals:

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A continuous, uninterrupted license server connection is essential to successfully monitor your licenses and it is important to know when License Statistics is unable to gather usage data for a given license server. An administrator or a user an account responsible for a given license server can subscribe to receive such email alerts to gain insight into the status of monitored license servers. Each such notification indicates a potential data loss event and informs that actions should be taken to maintain license server connectivity.

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After subscribing to license server events, you will receive an email alert when any subscribed and monitored license server cannot gather data. An electronic mail notification system periodically scans for a license server with "Down," "Unknown," or "Internal Error" status, and when it detects such a server, it sends an email notification for every License Statistics user account subscribed to receive alerts for the server.

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• When the status of the license server is floating between an "Up" status and one of the following statuses: "Down," "Unknown" or "Internal Error." (See License Servers for more information.)
  
• When the status of the license server is changing between one status and another that indicates the license server is unable to deliver usage data (e.g., from "Down" to "Unknown," from "Internal Error" to "Down," etc.).
  
• When a license server that has a "Down," "Unknown" or "Internal Error" status becomes visible to the useraccount.
• When the "Repeat every" option was selected and the same license servers have the same status ("Down," "Unknown," or "Internal Error") after the entire interval has passed.
  

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