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Web interface LM-X License Server UI passwords cannot be recovered. Use the appropriate reset procedure ; however, a system administrator can reset the admin password or another user's password, as described below.

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Resetting the admin password

You To reset the admin password, you must have access to the license server's active YAML configuration file and permission to restart the license server.

To reset the admin password:

  1. Stop the license server.

  2. Open the active configuration file and find web_server.users.admin.password.

  3. Clear the password value, but keep the password key:

    web_server:
      users:
        admin:
          password: ''
          role: admin
    
  4. Start Restart the license server again.

  5. Open the LM-X License Server UI. 

  6. On the  web interface. On the Set up admin password page, enter and confirm a new password. The

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  1. password must contain at least eight characters, including an uppercase letter, a lowercase letter, and a

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  1. number.

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Resetting another user's password

An administrator can reset another user's password by recreating re-creating that user's account.

To reset a standard user's password:

  1. Sign in to the web interface LM-X License Server UI with an administrator account.
  2. Open Settings, and expand the Web Server , and find UI users.settings group.
  3. In the Web client users section, delete Delete the affected user and select click Save.
  4. Add Re-add the user again with the same username, a new password, and the appropriate role.
  5. Select Click Save again.


Note

Deleting and

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re-creating the user must be performed as two separate

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Save operations.