If you have any problems installing or running License Statistics, please review the log file, described in License Statistics log file, to investigate the cause of the problem.
Troubleshooting for specific issues is covered in the following sections:
troubleshooting information for the issue you're experiencing.
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Reporting a Bug in License StatisticsIn addition to these troubleshooting topics, Download latest release components offers pre-release parser file downloads for customers experiencing issues with a particular parser.