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- New customers cannot use the old licensing model with a new purchase of License Statistics v6.0 or newer.
- Up to March 15, 2020, existing customers can continue using the old licensing model if desired when making changes to their existing license terms (e.g.for example, purchasing an add-on, increasing number of users/licenses, or changing license type).
- After March 15, 2020, existing customers will can no longer be able to change existing license terms (for example, purchasing an add-on, increasing number of users/license servers, or changing license type) using the old licensing model. Transition to the new licensing model will be required when making any changes to existing license terms.
- Due to technical limitations, License Statistics v5.x does not support the new licensing model, so in order to make changes to existing license terms after March 15, 2020, customers will be required to upgrade to License Statistics v6.x.
- Upon initially upgrading to the new licensing model, existing customers can maintain their current level of monitoring by increasing their number of monitored users up to the number required by the new licensing model (according to the limits specified in the License Details page), at no additional cost. This is a one-time free upgrade when moving from the old licensing model to the new licensing model. Thereafter, annual maintenance fees will account for any additional users at the applicable rate under the terms of the new licensing model.
- Licensing 2010 customers should note that we will begin eliminating Licensing 2010 on May 15, 2020. Please contact us for details on your specific transition process.
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