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If the log includes the error, "Unable to query license server machine," you should check for communication errors between the license server and the Usage Monitor.
To do this, navigate to the License Statistics directory from a command line and enter one of the following commandsfollow the instructions below, depending on whether you are running the command for an LM-X, FLEXlm/FlexNet, IBM LUM, Sentinel LM/RMS, or RLM license server:which license server you are checking. If there are errors in the communication between the license server and the Usage Monitor, you will receive information about the errors. Otherwise, you will see normal statistics information for the indicated license server.
LM-X
For an LM-X license server, type the command:
lmxendutil -licstatxml [-host host -port port]
where host and port are the host and port appropriate for your license server. The host and port designations are optional. If the host information is omitted, the local host is used; if the port information is omitted, the default port is used.
FLEXlm/FlexNet
For a FLEXlm/FlexNet license server, type the command:
lmutil lmstat -a -c [port]@host [-S vendor]
lmutil lmdiag -n -c [port]@host
where port and host are the port and host appropriate for your license server, and vendor is the vendor daemon's name (this name is case-sensitive by FlexNet's default license server configuration). The port designation is optional; if it is omitted, the default port is used. Specifying the vendor is also optional.
RLM
For an RLM license server, type the command:
rlmutil rlmstat -a -c [port]@host
where port and host are the port and host appropriate for your license server. The port designation is optional; if it is omitted, the default port is used.
Sentinel LM/RMS
For a Sentinel LM/RMS license server, type the command:
lsmon [host]
where host is the host appropriate for your license server. The host designation is optional; if it is omitted, the local host is used.
IBM LUM
For an IBM LUM license server, type the command:
i4blt -s -lc -k -n host
i4blt -s -lco -k -n host
i4blt -ll -k -n host
where host is the host appropriate for your license server.
If there are errors in the communication between the license server and the Usage Monitor, this command will return information about the errors. Otherwise, the command returns normal statistics information for the indicated license server.
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Dassault
For a Dassault license server
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For the same reasons described in the previous section, you can query a Dassault license server manually to get license or user information by following the procedures below.
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