If you experience a problem with License Statistics, please email us.
To help us assist you most quickly, when reporting an issue with License Statistics:
- Describe the problem as completely as possible.
- Pack and send us the following items:
- The License Statistics log directory, which is located in your License Statistics installation directory.
- The License Statistics configuration file (xflicstat.cfg) located in your License Statistics installation directory.
- Depending on the type of problem you are reporting, additional information may be helpful:
The more precise and complete the information we receive, the easier it will be for us to identify and solve your problem.