Some information on this page refers to License Statistics 5.9.2 or newer, which replaced the Add new/Edit License Server dialog's "General" and "Additional Options" tabs with a single "License Server" tab; added login, password, and token fields; and changed visibility setting of the configuration fields to be dependent on License Manager Type. If you are running an older version of License Statistics, see documentation for previous versions.

You can add and edit license servers using the Realtime License Servers tab in the Administration page. (This page is visible only for License Statistics administrator users.)

The Realtime License Servers page lists information for all currently configured license servers in the Realtime License Servers grid, including:

Column NameDescription
NameThe display name for the license server.
HostnameThe hostname of the license server. If the license server is configured to be redundant (three servers are used) this is the hostname of the main license server. 
PortThe port to use for the license server. If the license server is configured to be redundant (three servers are used) this is the port for the main license server. 
Lic ManagerThe license manager type (can be any supported license manager or a custom license manager).
StatusThe status of the license server.
EnabledIndicates (Yes/No) whether monitoring is enabled for the license server.
RedundantAn icon showing one computer indicates that the license server is not redundant. An icon showing three computers indicates the license server is redundant.
Realtime DenialsIndicates (Yes/No) whether monitoring Realtime Denials is enabled for the license server.
Feature VersioningIndicates (Yes/No) whether Feature Versioning is enabled for the license server.

Adding or editing a license server

License Statistics lets you add license servers with the same hostname, port, and other settings multiple times, which may be useful when you want to experiment with using different features, like Realtime Denials, Feature Versioning, etc. You should note, however, that the name you give to the license server must be unique; i.e., different than other names already assigned to existing servers.

To add or edit a license server:

  1. To edit an existing license server, click the Edit icon in the Realtime License Servers grid row for the license server you want to change. An Edit License Server dialog opens to allow you to change the existing settings for that license server.

    or

    To add a new license server, click Add at the bottom of the Realtime License Servers grid.
    An Add New License Server dialog opens to allow you to configure the new license server.

  2. Complete the information in the Add New/Edit License Server dialog's License Server tab as described below in "License Server tab settings."

  3. If you are ready to verify the license server configuration, click Verify. Verification may take a long time depending on the license manager’s response time, and the status will show that the server is being verified. You cannot perform any other operations for setting up the license server until verification is complete. (Reducing the Query Interval setting under Additional Options to 1 minute may make verification faster.) The verification results will include the status (success or failure), the reason for the failure if verification failed, and the query tool output. You can save the output to a file if desired.

    or

    If you want to verify the license server at a later time, you can save the license server configuration (see step 6 below) without verifying it, and then edit the license server at a later time to complete the verification process. However, you won't be able to monitor the license server and you cannot access the Aliases or Merge tabs until the license server has been verified and License Statistics is able to gather data from the license server.

       
  4. To assign or edit server aliases, go to the Aliases tab.

  5. To merge license server data, go to the Merge tab. 

  6. After completing all settings as needed, click Save or Save and Close to save the license server. You can click Cancel at any time if you do not wish to save your changes.

License Server tab settings

The License Server tab settings are described below. Note that only the settings that are valid for the selected License Manager Type will be visible. For example, if you select a License Manager Type other than FlexNet or RLM, the "Vendor Daemon Name" setting will not display.

SettingDescription
General settings
Name The name for the license server that will be displayed in License Statistics. This can be any descriptive, unique name that helps you identify the license server in License Statistics pages.
Enabled

Check this box to enable monitoring for the license server. When this box is not checked, monitoring for the license server is disabled. The license server will appear in License Statistics pages as "Down."

Only enabled license servers are counted in the number of license servers you can monitor according to your License Statistics license agreement. You can add any number of disabled license servers. If you have reached your limit of license servers you can monitor, you can disable any license servers that you do not need to monitor and enable the license servers you do need to monitor.

License Manager Type

The type of license manager you are using for the license server. This selection list includes all supported license managers. 

If you select Custom as the license manager type, you must specify the path to your custom XML file (see Supporting a custom license server for information on adding a custom license server) in the Hostname field under Connection settings.

Query Tool Path

The path to the license manager's query tool defaults to license_statistics_installation_directory/query_tool_default_name, where the query tool default name is specific to the license manager being used, as follows:

License managerQuery tool default name
LM-Xlmxendutil
BETA LMbeta_lm_stat
DassaultDSLicSrv
FlexNetlmutil
GNSlicstat
IBM LUMi4blt
LICMANlicman20_appl
LS-Dynalstc_qrun
MathLMmonitorlm
OLicenseolixtool
RLMrlmutil
Sentinel RMSlsmon
TLMlicdstat

Edit the path if needed and make sure the query tool is in the specified path. 

Query Tool Path is not applicable when using the Custom, JetBrains, License4J, oXygen, and Salesforce license manager types.

Vendor Daemon Name

The vendor daemon name for the license server. This entry cannot contain spaces or special characters, except underscores, hyphens and periods. 

Applicable only for FlexNet, RLM, and OLicense license manager types.  

FlexNet license servers are configured with case-sensitive names by default, so make sure the vendor name uses the correct case when configuring a FlexNet license server. An error in the vendor name may cause problems with License Statistics usage monitoring. See "Failure to find licenses for FlexNet license server" in FLEXlm and FlexNet license server issues for more information.

Connection settings

Redundant

Check this box to specify that redundant servers are being used (for example, in LM-X you would check Redundant if you are using HAL). When Redundant is checked, you must enter the hostname and port number for all three servers.

The Redundant setting is applicable only for LM-X, FlexNet, BetaLM, Dassault, IBM LUM and GNS license manager types.

Hostname 

The license server hostname. This entry cannot contain spaces or special characters, except underscores, hyphens and periods.

Hostname is not applicable when using the LICMAN or Salesforce license manager types.

When using the Custom license manager type, you must specify the path to your custom XML file in this field.

Port Number

The license server port number, which may have a default setting depending on the license manager selected, as follows.

License serverPort number
LM-X6200
RLM5053
Dassault4084
GNS7200
Altair6200
JetBrains8080
License4J16090
Oxygen8080
TLM9090

The Port Number setting is not applicable when using the IBM LUM, LICMAN, Sentinel RMS, MathLM, Salesforce, and Custom license manager types.

Login and PasswordThe username and password used for secure login. This setting is applicable only for JetBrains, oXygen, and Salesforce license manager types.
TokenYour Salesforce Security Token. This setting is applicable only for the Salesforce license manager type. For more information about Salesforce credentials, see Monitoring Salesforce licenses.
Additional Options settings
Query Interval
License Statistics data update interval in minutes. You can select 1, 2, 5, or 10 minutes as the update interval. The 1-minute interval should be used only for testing purposes.
Reader TimeoutTimeout setting for reader in seconds. Leave this box unchecked to indicate that there is no timeout.
Anonymous Usernames/ Hostnames

Make users and/or hosts anonymous in the database and HTML output (normally used to protect users for legal reasons, as is required in some countries).

Note that you can set this additional option only when adding a license server; you cannot edit this option after adding the server.

Realtime Denials

Enable monitoring denials data in real time. This option works only with the following license servers:

  • LM-X License Manager
  • Dassault
  • Altair License Manager (ALM)
  • oXygen
Feature Versioning

Enable Feature Versioning for the supported license server types. Currently this option works with the following license servers:

  • LM-X License Manager
  • IBM LUM
  • FlexNet
  • Reprise License Manager (RLM)
  • Sentinel RMS
  • License4J
  • TLM

For detailed information about license server status, see License Servers.