This page describes X-Formation's policy for supporting updating License Statistics from an older version to a newer version. 

We must limit the ability to directly upgrade to the newest version due to accumulated software changes that result in incompatibilities between versions, such as:

• Database migration system changes. 
• MySQL server version updates. MySQL server versions are supported for the length of time they are supported by the vendor (generally, 2 years from their release date).
• Installation procedures changes.

X-Formation will provide support for and maintain the ability to update older versions of License Statistics for at least 2 years (eight minor versions prior to the current version), including:

• Installer downloads. Installers are available to download for at least 2 years from their release date (eight minor versions prior to the current version). In some cases, such as when needed to maintain the update chain, older installers are available as well.
• Direct updates to License Statistics using the installer
• Automatic updates using Windows, RPM and DEB installers 
• Migration of the old database. Database migrations are maintained for at least 2 years, and new ones are added for another 2 years. The oldest are cleaned.
• Direct updates to MySQL

If your License Statistics version is more than 2 years old, we may be unable to support a direct upgrade to the newest License Statistics version. Older versions may require upgrading to a newer version before you are able to upgrade to the most current version.