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Do I need to install License Statistics on the license server machine?
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installation
installation

You don't need to install License Statistics on the license server machine.

For more installation-specific information see License Statistics Installation.

Upgrading License Statistics
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upgrade
upgrade

You can upgrade License Statistics to a newer version using an embedded database or an external MySQL database. (To find out whether your database is embedded, please see the MySQL server configuration part of xflicstat.cfg file.)

However, it is recommended to use an external MySQL database whenever possible to avoid extra work.

Note: If you're using a version older than v4.11.1, you need to perform the upgrade process twice: first to version 4.11.1, and then to v4.18.

For more information, see Upgrading License Statistics using an embedded database, or Upgrading License Statistics using an external database.

Activating licenses using License Activation Center
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activating licenses with lac
activating licenses with lac

Activating your license using License Activation Center is simple:

  1. Go to the License Activation Center login page.
  2. Click the "Get your activation keys" link at the bottom of the login area.
  3. Enter the email address where you want to receive your activation keys. (If you get a message saying the email address you entered does not exist, please contact us for assistance.)
  4. When you receive the email containing the activation keys, follow our instructions for activating your license online. For LM-X License Manager, the license file download should be named lmx.lic and should be saved in the proper location as described in the LM-X License Manager Quick Start.

You can return to License Activation Center at any time to view your license details or re-download your license.

How do I activate a License Statistics license from a machine that is not connected to the internet?
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machine not connected
machine not connected

To activate a License Statistics license for a machine that is not connected to the internet, you can use any other machine that is connected to the internet.

On the machine that is connected, follow the usual activation procedures detailed in Activating a License Statistics license online and Activating a License Statistics license
and enter the HostID of the actual machine the software will run on instead of the current machine's HostID.

What are the resource requirements for License Statistics?
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resource requirements
resource requirements

The resources required to run License Statistics depend on the number of license servers you are monitoring.

For detailed information, see Operating system and resource requirements.

How do I download the latest software?
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download of latest version
download of latest version

To download the latest version of License Statistics, download the installation from the License Statistics download page (see License Statistics Installation for more information).

Do I need to buy multiple copies of License Statistics when using it on redundant servers?
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redundant servers
redundant servers

You need to install only one copy of License Statistics on a single machine to monitor any number of servers at a single location, including redundant servers (for example, LM-X HAL servers or FLEXlm triad servers).

See also "Do I need to install License Statistics on the license server machine?", below, for more information.
 
 

Do I need to install License Statistics on the license server machine?
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license server machine
license server machine

No, you don't need to install License Statistics on the license server machine. See License Statistics Installation for more information.

Can I do an offline license activation or activate the license from a computer that is not the server?
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offline license activation
offline license activation

Yes, you can activate your License Statistics license from a machine other that the one where you're installing License Statistics.

For more details, see Installing License Statistics on Windows or Installing License Statistics on Linux.

Why can't I use port 80 for the License Statistics server under Linux?
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port80
port80

For Linux, you can use port 80 for the License Statistics server only if you have root privileges.

See Specifying a web server port
for more information.

Can I install a trial version of License Statistics on the same machine I'm using for the production software?
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same machine
same machine

License Statistics will not work if you run the trial and production versions simultaneously on the same host.

See Running License Statistics to obtain more information.

Can I upgrade License Statistics without needing to restore the database?
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restore database
restore database

License Statistics works with MySQL 5.5 and newer. For more information about backing up and restoring the License Statistics database, see Backing up and restoring the database.

Why is my new X-Formation product license set to expire?
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software expire
software expire

Most software purchases have 30-day payment terms. If X-Formation delivers your software to you before your payment is received, the software is normally set up to expire in 30 days, in order to allow for payment to be received.

As soon as payment is received, the expiring version will be replaced with a non-expiring version. (For LM-X, the expiration refers to the license generator, not the client libraries.) If you need to reactivate/redownload your software, we will notify you.

To avoid expiration, make sure that payment is scheduled to arrive on time.