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The information on this page refers to License Statistics v6.16 and newer, which added the ability to set the log level. If you are using a version previous to v6.16, see documentation for previous versions. |
To access support options and manage the License Statistics error log, select the Support page under the Administration section in the left navigation pane. (The Administration section is visible only for administrative users.)
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The links at the top of the Support page give you quick access to License Statistics help, information on reporting a bug, our contact information, and the ability to download a support file.
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The Event Log grid on the Support page lists information about the events that have occurred. As for other grids, the log is sortable and can be exported using the Save As button at the bottom of the grid.
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