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If the alert cannot be sent on the first day of the interval (due to problems communicating with the mail server or the mail server being down), additional alerts will be attempted during that interval until the alert is successful and/or the interval has passed. After an alert is sent successfully, another alert will not be sent until the next interval is reached. If an entire interval passes without an alert being sent successfully, no further alerts for that interval will be attempted.
Receiving email alerts for exceeding the License Statistics user/host limit
These alerts are available for administrative users only. These alert options are not visible for other users.
To receive email alerts when the limit for the number of users/hosts that License Statistics can monitor (based on your License Statistics license) is exceeded:
- In the License Statistics Events tab of the Email Subscription page, select the "Exceeding monitored user limitUser/host license limit exceeded" checkbox. (This option is These options are checked by default for users with Administrator privileges.)
- Click Save.
There are three types of alerts you may receive associated with exceeding the user/host limit:
- Initial usage increase
- User/host limit exceeded
- User/host limit exceeded report
These alerts are described below.
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When usage remains within one of these ranges, an additional alert will be sent only once per month. For example, if your usage increases from 75% to 82% on October 10, a notification is sent on that day. Then, if on October 20 the usage increases to 91%, another alert will be sent on that day. If the usage stays between 91% and 95%, another notification will not be sent until November 10 (one month after the initial notification) and once a month thereafter until the next threshold of 96% is reached. As soon as the usage increases to 96% or higher, an alert will be sent out on that day.
User/host limit exceeded
This alert is sent when when the limit for the number of users/hosts that License Statistics can monitor (based on your License Statistics license) is exceeded. In such cases, the data collection is skipped to avoid license over-usage and is permanently lost. This notification is sent only the first time it occurs in the day, even if the overage occurs subsequently in that day.
You can ether disable some license servers to lower the amount of monitored users/hosts or, if the user/host limit is frequently exceeded, consider upgrading the license to allow for a greater number of users/hosts to be monitored.
User/host limit exceeded report
This alert is a report of occurrences when the user/host limit was exceeded one or more times, sent only once for the previous day's occurrences. The report contains:
- A list of all affected license servers for which data was lost due to the user limit having been exceeded.
- Number of failed queries per server for the entire previous day.
- Date of first occurrence.
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Note: You can subscribe to receive email alerts only for realtime, visible license servers with remote monitoring configured.
To receive email alerts when a license server is unable to deliver proper usage data:
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