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Warning

This page refers to functionality that has been removed from License Statistics. Reports have been restructured and reorganized as of License Statistics v6.14. The contents of the Denials report have been moved to Features - History - Denials.

The Denials page under the Features section in the left navigation pane lets you see information about denials. Denials occur when the number of checkout requests exceeded exceeds the number of available licenses, resulting in an inability for users to check out a license. 

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When you view the history for servers that were added to License Statistics, you can see the denied requests for the currently selected feature. Image Removed

General Information

The General Information area at the top of the page includes identifying information for the feature, a share code if sharing is in use (for example, "Shared on: HOST"), and the license type.

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You can select individual license servers/features to view data for, or choose to view data for all license servers/features.

Checkout Denials grid

The Feature Checkout Denials grid shows the user name User and host name Host for each denial and the time the denial took place.

Feature Checkout Denials graph

The Feature Checkout Denials graph helps you see which days throughout the month the denials were most frequent. For example, the graph above shows that denials were lowest on the 7th of the month, and were at their highest on the 8th.

 The data is presented in a grid format and as a chart, making it easy to quickly understand and analyze information you need.

You can adjust the settings to include only the results that are important to you by choosing the dates and the time periods (hour, day, week, month, or quarter) by which denials are grouped from the Settings panel. You can also  aggregate by License Server, Feature, Username, or Hostname.


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You can add the Checkout Denials page grid and chart to the License Statistics Dashboard. Learn more about customizing the Dashboard.   

Filtering results

You can choose the time interval and date range to include in results from the Advanced Filtering area.