The information on this page refers to License Statistics v6.11 and newer, which redesigned license server administration and removed the need for the importlog directory. If you are using a version previous to v6.11, see documentation for previous versions. |
The Denied Requests Log contains data for cases where the number of checkout requests exceeded the number of available licenses in a given month, resulting in an inability for users to check out a license. Denied Requests pages are accessed from the License Statistics web applicationUI, as described in Denials, and can be downloaded in the formats described in Downloading License Statistics data.
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- LM-X License Manager
- FLEXlm/FlexNet
- IBM LUM
- Reprise License Manager (RLM)
- Sentinel RMS
For Sentinel RMS, denials Denials are imported along with the usage data when importing the normal Sentinel log. For other license manager types, you must put the debug log files into the License Statistics importlog directory for License Statistics to generate data on denied requests. License Statistics will scan the importlog directory for log files every few seconds. Update the log files as appropriate for your needs. For example, to see updated denial information on a weekly basis, re-import the log weeklyonly when enabled for the license server. See Importing license server data for more information.
By reviewing the denial log data (for example, by viewing the data in the License Statistics web application or downloading the data as an Excel file and creating desired chartsUI (or downloaded data; for example, charts created from a downloaded Excel file), you can easily see how many license checkout requests were denied and how often the denials took place.
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