If you have any problems installing or running LM-X License Manager, review the license server log file to investigate the cause of the problem. If X-Formation support asks you to enable debug mode, you can enable extended logging for greater detail in the log file.
You can enable extended logging for client-side logs by setting the path to the extended client-side log in the LMX_EXTENDED_LOG environment variable.
For the license server, you can enable extended logging by editing the License Server Configuration file or using the LM-X web-based UI, we may ask you to enable extended logging, and send us the log files from the LM-X log directory.
Troubleshooting for specific issues is covered in the following sections: