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- Recommended: Upgrade the LM-X server and lmxendutil to v4.9.8 or newer. Although this solution is most highly recommended, if your company's policies or vendor requirements do not allow upgrading, use one of the other suggested solutions below.
- Downgrade lmxendutil on the License Statistics host to v4.9.2. This solution will work with a newer server until you are able to update the server and query tool. Contact X-Formation Support to request access to the v4.9.2 LM-X end-user tools.
- Set the environment variable "XF_INTERPROCESS_MUTEX_NAME_SUFFIX" to a any value (such as "fix"), and then restart License Statistics. This solution is not recommended, but will solve the problem temporarily until you can use one of the above solutions.
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