Communication problems with Usage Client
If there are communication problems between the License Statistics Usage Client and the FLEXlm/FlexNet license server, you may see the following error in the License Statistics log file:
[Detecting lmgrd processes...]
Error getting status: Cannot connect to license server system. (-15,570)
lmgrd is not running: License server machine is down or not responding. (-96,7:11001 "Comm. error")
2009-06-30 17:31:00] WARNING: Unable to parse logfile for server @ServerName! Please make sure the server is up and available!
To resolve this issue, edit the license server and make sure that:
- The server port number is correct.
- DNS and Firewall settings are configured correctly to ensure that the machine on which License Statistics is installed is accessible by the license server and vice versa.
Furthermore, note that the vendor daemon name is case sensitive.
If the above information does not resolve your problem, try using the lmutil command to check the communication between License Statistics and the license server, as specified under "Inability to query license server" in License server issues.
Invalid license file path
If there are problems with a license file path location, you may see the following error:
...
To resolve this issue, you must correctly specify the server port number. If specifying the server port number does not resolve your problem, you should contact your software vendor for a solution.