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  1. Start License Statistics in debug mode. (See SeeEnabling License Statistics debug logs  for instructions on enabling debug mode.)

  2. Locate the command used to start the Apache web server in the xflicstat.log file; for example: 

    [2012-04-01 08:00:00] XF_DEBUG: Starting Apache web server process: X:\licstat\apache\bin\httpd.exe -f "X:\licstat\apache\conf\httpd.conf" -d "X:\licstat\apache"

  3. Using this command, manually start the Apache web server and note any errors that occur.

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