If you experience problems with LM-X, we may ask you to enable debug mode in LM-X (described below) and send us the log files from the LM-X License Manager log directory.
Enabling debug mode in Windows
To enable debug mode in Windows:
extended logging, as described below.
Anchor client-side extended logging client-side extended logging
Enabling extended logging for client-side logs
client-side extended logging | |
client-side extended logging |
To enable client-side extended logging in Windows:
...
- Set the environment variable LMX_EXTENDEDLOG
...
- ; for example:
$
...
set
...
LMX_EXTENDEDLOG=C:\Users\john\lmx-extended.txt
...
-
$
...
my-application.exe
...
-
- Restart your licensed software.
To enable client-side extended logging
Enabling debug mode in Linux
To enable debug mode in Linux:
...
- Set the environment variable LMX_EXTENDEDLOG
...
- ; for example:
$ export LMX_EXTENDEDLOG="/var/log/lmx-extended.log"
...
-
$
...
./my-application
...
- Restart your licensed software.
Anchor license server extended logging license server extended logging
Enabling extended logging for license server
license server extended logging | |
license server extended logging |
To enable extended logging for the license server in Windows or Linux, either:
- Enable extended logging in the license server configuration file.
or - : Navigate to the configuration file, and type in:
LOG_FORMAT=EXTENDEDSet the extended logging in the LM-X License Server Client.
For more information about license server logging, see Enabling and configuring license server logging License server log file.