| Warning |
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| This |
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| page refers to functionality that has been removed from License Statistics |
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| Apache HTTP Server has been removed from License Statistics as of v6.0. |
Apache errors
If there are problems with an Apache web server, you may see one or more of the following error messages in the License Statistics log file, licstat.log.
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- Start License Statistics in debug mode. (SeeEnabling License Statistics debug logs for instructions on enabling debug mode.)
Review the information stored in License Statistics log file, licstat.log.
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Note: When using Linux, make sure all 32-bit compatible libraries are installed, as mentioned in Operating system and resource requirements. An installation wizard will keep you informed which libraries are missing. If not all 32-bit libraries are installed, you may see one or more of the errors listed above.
"Unable to start apache webserver" error
After upgrading to version 5.12 or newer, if License Statistics is unable to start, you may see the following error message in licstat.log file:
Unable to start apache webserver: exit status 3221225781
This error most commonly appears for Windows Server 2008 or 2012 if there is a missing library (api-ms-win-crt-runtime-l1-1-0.dll) that is required to launch Apache webserverweb server. This library is provided in a Windows update. To resolve this issue, stop License Statistics, install all updates recommended by Windows Update, and restart License Statistics.
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