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| This page refers to functionality that has been removed from License Statistics. Duplicate entry issues no longer exist in the current version of License Statistics. |
Duplicated license server entries after migrating to License Statistics v4.6.1 database
Note: Merging realtime data from two separate license servers under a single server is was supported only in case of merging realtime license servers with their duplicates created during upgrade to v4.6.1. This is possible when, apart from conditions 1-4 listed in Merging license server data, maximum one realtime license server that you want to merge with another server has been configured in the Realtime License Server tab in the Administration page.
When updating to License Statistics v4.6.1, the database migration normally updates all details for license servers. However, if you see duplicated entries on the Dashboard for a license server after upgrading to v4.6.1, there was a problem migrating the license server to the v4.6.1 database. In this case, you will see the following warning message in the error log:
2012-01-30 08:00:00 Database update (version 52): Unable to migrate details of hostname license server (type license_server_type)! You may need to merge this license server manually by editing the existing license server in the License Servers page.
To resolve this problem, edit the original license server in License Statistics and merge it with the duplicated license server as described in "Merging server data" in Combining realtime and denials data under a single server.
The information in this section refers to License Statistics v4.8-v4.9. in versions between 4.8 and 5.13.4. Merging realtime license servers is no longer supported as of 5.14.
Inability to update UsersCount table (duplicate entry error)
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