| The information on this page refers to License Statistics versions prior to 6.0, which changed the name of the "Error Log" grid to "Event Log." If you are running a previous version of License Statistics, see documentation for previous versions. |
How does License Statistics run?Anchor daemon def daemon def
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Therefore, when the status of your license server is other than "Up", you should review the information stored in the License Statistics error logEvent Log (to access itthe Event Log, select the Error Log tab from Support page under the Administration pagesection in the left navigation menu). The error log reports connectivity or password-related issues and other problems that may affect functioning of your license server. When, after reading the messages and trying to investigate the problem on your own you're still having trouble with your license server, please contact X-Formation support for further assistance.
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While monitoring license servers in varying time zones, License Statistics uses the local time zone of the license server for all the statistics it collects , by means of PHP to automatically determine the time zones of the license server machine.
To obtain more information, see Specifying supported time zones.
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For a limited number of timezones, such as Indonesia or Mexico, PHP may be unable to automatically determine the timezone, which can result in License Statistics erroneously reporting that a license server is down when the server is still up.
To avoid this problem, you can explicitly specify the timezone as described in Specifying supported time zones.
Does License Statistics decrypt FLEXlm/FlexNet report log files to generate statistics?Anchor generating statistics generating statistics
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