| The information on this page refers to License Statistics |
| v5.12 or newer, which |
| may require a Windows update to run |
| successfully with Apache. If |
| you are using an earlier version, please refer to the documentation for releases prior to |
| v5.12. |
Apache errors
If there are problems with an Apache web server, you may see one or more of the following errors error messages in the License Statistics log file, licstat.log.
...
To investigate the cause of this error, you should verify this the Apache instance.
Note: When using Linux, make sure all 32-bit compatible libraries are installed, as mentioned in Operating system and resource requirements. An installation wizard will keep you informed which libraries are missing. If not all 32-bit libraries are installed, you may see one or more of the errors listed at the top of the pageabove.
After upgrading to version 5.12 or newer, if License Statistics is unable to start, you may see the following error message in licstat.log file:
Unable to start apache webserver: exit status 3221225781This error most commonly appears for Windows Server 2008 or 2012 if there is a missing library (api-ms-win-crt-runtime-l1-1-0.dll) that is required to launch Apache webserver. This library is provided in a Windows update. To resolve this issue, stop License Statistics, install all updates recommended by Windows Update, and restart License Statistics.
"Unable to open http server on port" error
...