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Please note that X-Formation's invoicing system is completely automated; therefore, if you require a different method of invoicing other than the automatic Proforma invoice or require a printed invoice, a fee of 50 EUR will be charged for administrating the invoice.
Why should I renew my software maintenance?Anchor maintenance maintenance
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| maintenance |
There are many important benefits to keeping your X-Formation software maintenance up to date.
All perpetual licenses include 1 year of updates and support (any licenses purchased after the original purchase are added to your current maintenance plan). After the first year, maintenance is available for just 25% of the current, regular (non-discounted) price. This is a significant savings over allowing maintenance to lapse and then repurchasing the software at a later date.
Renewing your software maintenance gives you continued access to the best product support in the industry, which includes:
- Prompt responses to your technical problems by phone or email.
- Participation in Customer Driven Development.
- Access to your existing license files using License Activation Center.
Most importantly, you’ll continue to have uninterrupted access to new versions of the software as they’re released. We’re constantly improving our products, based directly on feedback from customers like you, so you won’t want to miss out on our upcoming releases. (Note that your maintenance must be up to date to purchase any add-on software product.)