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The information on this page refers to License Statistics v7.0 2 and newer, which improved the clearing of offline added the ability to retry automatic updates for Agents. If you are using a version previous to v7.02, see documentation for previous versions. |
You can see a list of all License Statistics Agents in use and see information about Agents by reviewing the Agents page, found under the Administration section in the left pane. (This page is visible only for License Statistics administrator users.) Using this page, you can also manage Agent updates, connection interval, and groups.
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The update procedures described in this section can be used only for updating online Agents from version 6.20 or newer to a newer version. The automatic and manual update capabilities described in this section are not available for Agent versions older than 6.20. |
To enable automatic Agent updates, toggle on the Auto Update option at the top of the End User Agents page. When enabled, License Statistics will schedule updating for Agents that are version 6.20 or newer.
If the automatic update fails, you can click Retry to reschedule the updates.
You can also update individual Agents manually . The Update Action buttonusing the Update button under the Action column, located at the right end of the Agent row in the End User Agents table, will become available and the Version number will be displayed in orange when . When a newer Agent version is available. Click , the Update button to trigger the update procedureAction button will become available.
License Statistics schedules Agents to be updated. The number of Agents that License Statistics schedules to update at the same time is limited to 20 to avoid doing mass updates for setups that have a large number of Agents. The request to update the scheduled Agent will be made on the next connection, and the Agent will show an Update progress indicator in the End User Agents table.
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