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  1. Start License Statistics in debug mode. (See Enabling License Statistics debug logs for instructions on enabling debug mode.)

  2. Locate the command used to start the Apache web server in the xflicstat.log file; for example: 

    [2012-04-01 08:00:00] XF_DEBUG: Starting Apache web server process: X:\licstat\apache\bin\httpd.exe -f "X:\licstat\apache\conf\httpd.conf" -d "X:\licstat\apache"

  3. Using this command, manually start the Apache web server and note any errors that occur. If errors indicate that the same http port is already being used by another application, refer to "Unable to open http server on port" error section, below.

"Unable to open http server on port" error

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