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The information on this page refers to License Statistics v6.22 23 and newer, which added information for Agent errors and warnings. which removed the "Update Required" status. If you are using a version previous to v6.2223, see see documentation for previous versions. |
You can see a list of all License Statistics Agents in use and see information about Agents by reviewing the Agents page, found under the Administration section in the left pane. (This page is visible only for License Statistics administrator users.) Using this page, you can also manage Agent updates, connection interval, and groups.
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Agent updates
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The update procedures described in this section can be used only for updating online Agents from version 6.20 or newer to a newer version. The automatic and manual update capabilities described in this section are not available for versions older than 6.20. |
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You can also update individual Agents manually. The Update Action button, located at the right end of the Agent row in the End User Agents table, will become available and the Version number will be displayed in orange when a newer Agent version is available. Click the Update button to trigger the update procedure.
License Statistics schedules Agents to be updated. The number of agents that License Statistics schedules to update at the same time is limited to 20 to avoid doing mass updates for setups that have a large number of Agents. The request to update the scheduled Agent will be made on the next connection, and the Agent will show an Update progress indicator in the End User Agents table.
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| The Agent will download the newer installer from the local License Statistics server (not from any external source or the internetInternet), run the installer, update itself, and reconnect to License Statistics. |
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The End User Agents grid includes the number of errors and warnings related to individual Agents.
You can click on the icon To see details about the errors/warnings, click the icon shown in the Error/Warning column . to see details about the errors/warnings for that Agent.
Additionally, License Statistics administrators will see popup notifications for any Agent issues, as shown in the example below.
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