The information on this page refers to License Statistics v4.4 or newer, which added the ability to select all features at once when setting up email subscriptions. If you are running a previous version of License Statistics, please refer to the documentation relative to your version: 4.0 documentation; v3.12 documentation; v3.11 documentation; v3.10 documentation. |
License Statistics users can subscribe to receive email alerts about events that occur for servers and features being monitored using the Email Subscriptions tab from the Preferences page (the Preferences link is located in the upper right corner of the License Statistics page).
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To set or change the email address at which to receive email alerts, use the General tab from the Preferences page.
Receiving email alerts for license servers that go down
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- In the License Server Events area of the Email Subscriptions tab, select the License server is down checkbox.
- Click Save. You will receive an email alert when any monitored license server goes down.
Receiving email alerts for the License Statistics license expiring
This alert is available for Administrator users only. This alert option is not visible for other users.
To receive email alerts when the License Statistics license is nearing expiration:
- In the License Statistics Events area of the Email Subscriptions tab, select the License expire checkbox. (This option is checked by default for the primary Administrator. Other users with Administrator privileges must select this option to enable it.)
- Click Save. You will receive an email alert once per the following intervals:
- 30-15 days before the license expiration date
- 14-8 days before the license expiration date
- 7-0 days before the license expiration date
If the alert cannot be sent on the first day of the interval, additional alerts will be attempted during that interval until the alert is successful and/or the interval has passed. After an alert is sent successfully during a given interval, another alert will not be sent until the next interval. If an interval has passed without an alert being sent (for example, you subscribed to the alert after the 30 - 15 day interval passed), no further alerts for that interval will be attempted.
Receiving email alerts for exceeding the user limit
This alert is available for Administrator users only. This alert option is not visible for other users.
To receive email alerts when the limit for the number of users that License Statistics can monitor (based on your License Statistics license) is exceeded:
- In the License Statistics Events area of the Email Subscriptions tab, select the User limit exceeded checkbox. (This option is checked by default for the primary Administrator. Other users with Administrator privileges must select this option to enable it.)
- Click Save. You will receive an email alert when the user limit is exceeded, under the following conditions:
- When usage was previously 79% or lower and usage becomes 80%, an email alert is sent.
- When usage remains between 80% - 90% after the initial alert, no additional alert will be sent until 1 month has passed since the initial notification.
- When usage is between 90% - 95% or is over 95%, an email alert is sent (regardless of the date the last alert was sent).
Receiving email alerts for feature utilization
To receive email alerts for features that exceed a specified utilization percentage:
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