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The information on this page refers to LM-X v4.5.2 and newer, which added the ability to use a remote time server for SYSTEMCLOCKCHECK and changed functionality for the LmxResetSystemClock tool. If you are using an older version of LM-X, refer to documentation for earlier versions. 

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To resolve such individual cases, you can send the user the LmxResetSystemClock tool (included in the LM-X distribution). The user can run this tool to fix the problem in most cases. A connection to the internet is required when using the LmxResetSystemClock tool in order to verify that the clock is set to the correct date. If an incorrect date is detected, a warning message will instruct the user to set the correct date and re-run the tool. The tool requires the clock to be correct before applying fixes, so can be run any number of times. The following shows an example of running the LmxResetSystemClock tool:

C:\lm-x>lmxresetsystemclock.exe 
LM-X Reset System Clock Utility v3.5
Copyright (C) 2002-20102013 X-Formation. All rights reserved.

Number of fixes: 2

To help prevent intentional misuse of the tool, you should limit its distribution to users you determine have a legitimate need. The tool runs only three times on a given machine, which provides an additional safeguard against users who may be attempting to gain unauthorized use of your software by tampering with the system clock.

To avoid such issues altogether, you can disable the clock check in the supplied license file. However, this is not recommended if you are concerned about unauthorized use of your software. See the SETSYSTEMCLOCK description in FEATURE settings for details about disabling the system clock check.