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The information on this page refers to License Statistics v6.1 14 and newer, which renamed the "Error LogClear All" page button to "Support," implemented a new page design and added links to support options directly from this pageDelete" and added the ability to specify a date through which to remove log entries. If you are using a version previous to v6.114,  see documentation for previous versions.

To access support options and manage the License Statistics error log, select the Support page under the Administration section in the left navigation pane. (The Administration section is visible only for administrative users.)

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In the Event Log grid, you can:

  • Click the Delete icon at the right end of the row to remove individual error messages from the log.
  • Click Clear All Delete at the bottom left of the page to remove all error messages up through a specified date from the log. Click Yes from the confirmation message to verify the deletion.

You can add this report to the License Statistics Dashboard. Learn more about customizing the Dashboard

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