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The information on this page refers to License Statistics v6.13 and newer, which renamed "read-only mode" to "restricted access mode." If you are using a version previous to v6.13, see documentation for previous versions.


A new licensing model was introduced with License Statistics v6.0 to simplify the licensing rules. The new licensing model is not supported by License Statistics versions older than v6.0.

The new licensing model is now the default for License Statistics v6.0 and newer, and the old licensing model is deprecated as of v6.0. However, the old licensing model will continue to work with all License Statistics versions, including v5.x and v6.x, according to the rules described in the License Transition section.

Beginning with License Statistics v6.2, some new features will not be available for use with the old licensing model. Existing functionality (implemented prior to v6.2) will continue to work with the old licensing model.

Changes introduced with the new licensing model

The following sections describe the major changes that are introduced with the new licensing model.

Users

In relation to how users are licensed, the new licensing model:

  • Counts only usernames (user-host license types are no longer supported).
  • Counts all users together under the single license (including Imported Users, Realtime Users, and Denials).
  • Counts all users in the entire history available for reporting.
  • Allows License Statistics administrators to reduce license consumption by removing unneeded data (for example, features or license servers).

Hosts

The new licensing model counts the number of Hosts being monitored.

License Servers

In relation to how license servers are licensed, the new license model:

  • Counts all license servers (independently of the data source), including license servers:
    • with Remote Monitoring enabled
    • with Imported data
    • with End User Monitoring enabled
  • Restricts the total number of the License Servers (with imported data or monitoring enabled) from exceeding the license limit.
  • Allows License Statistics administrators to reduce license consumption by removing license servers or disabling monitoring of the license servers.

License limits

The following sections describe how the new licensing model handles license limits.

Limiting number of Users

Commercial licenses are delivered with a user count limit, which is the maximum number of unique usernames. The user count includes all users monitored in the entire history (all users in the database are counted, including Realtime Usage, Imported Usage and Denials).

Limiting number of Hosts

The new licensing model sets a maximum limit of 125% of the total users allowed under the license terms. This limit can be lifted to support High Performance Computing (HPC) by purchasing an add-on to your License Statistics license.

Limiting number of License Servers

Commercial licenses are delivered with a license server limit, which is the maximum number of license servers that may be imported or added to be simultaneously monitored by License Statistics.

License Servers that are disabled by the License Statistics administrator are not counted. Customers can add unlimited license servers, but the application will monitor only the maximum number the license allows. Note that each license server with imported data decreases the number of license servers that can be monitored.  

Limiting number of License Harvesting Agents

Commercial licenses are delivered with a License Harvesting Agent limit, which is the maximum number of concurrent online agents that can have license harvesting enabled simultaneously.

The limit applies to the features that the agent delivers, not the agents themselves. For example, you may have an unlimited number of agents for Autodesk monitoring, but the number of those agents that have License Harvesting enabled is limited. A single agent can run multiple limited and unlimited features.

Licensing issues

License Statistics will handle occurrences where usage thresholds are exceeded or the license/maintenance expires as described in the following table.

TypeDescriptionLicense TypeResult in License Statistics v6.xWhat to do next?
Issue occurred when starting License Statistics
Version mismatch

The License Statistics version does not match the license version.

AllLicense Statistics starts in restricted access mode.

Load a license with a version equal to or higher than License Statistics has.

Maintenance expired

The License Statistics version is newer than the maintenance expiration date in the license.

AllLicense Statistics starts in restricted access mode.
Load a license with active maintenance.
License expiredHistorical data prior to the date when the trial was started exists in the database.TrialLicense Statistics starts in restricted access mode

Load a commercial license.

Start a Trial license with an empty database.

License expiration date has been exceeded.

Trial

University

Test

License Statistics starts in restricted access mode.

Load a license with an active expiration time.

Load a Perpetual license.

User limit exceededNumber of users in the database exceeds the license limit.

Perpetual

Test

License Statistics starts in restricted access mode.

Load a license with a higher user limit.

Remove some data (e.g., feature or server).

Host limit exceededNumber of hosts in the database exceeds 125% of the user limit.

Perpetual

Test

License Statistics starts in restricted access mode.

Load a license with a higher user limit.

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License server limit exceededNumber of license servers with imported data in the database exceeds the license limit.

Perpetual

Test

License Statistics starts in restricted access mode.

Load a license with a higher license server limit.

Remove some data (e.g., feature or server).

Issue occurred when running License Statistics
Maintenance expiredLicense server was created or updated to a version higher than the last monitored version before the maintenance expiration date was exceeded.All

Data from querying is skipped.

License server status changes to "Offline."

Revert the license server to a version with a date prior to maintenance expiration.

Load a license with active maintenance.

License expired

License expiration date has passed.

Trial

University

Test

License Statistics switches to restricted access mode.


Load a license with an active expiration time.

Load a Perpetual license.

User limit exceededWhile monitoring the license server, the number of users to save exceeds the user license count limit.

Perpetual

Test

Data from querying is skipped.

License server status changes to "Offline."

Notification about the incident is sent (if configured).

Load a license with a higher user limit.

Disable some license servers to reduce load.

Remove some data (e.g., feature or server).

Host limit exceeded

While monitoring the license server, the number of hosts to save exceeds 125% of the user license count limit.

Perpetual

Test

Data from querying is skipped.

License server status changes to "Offline."

Notification about the incident is sent (if configured).

Load a license with a higher user limit.

Disable some license servers to reduce load.

Remove some data (e.g., feature or server).

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License server limit exceededOne or more new realtime license servers were created, but there are no more available licenses.

Perpetual

Test

Monitoring does not start.

License server status changes to "License Exceeded."

Load a license with a higher license server limit.

Disable/remove other license servers to free the license.

Tried to import data to the new license server, but all licenses are consumed already.

Perpetual

Test

Data is not imported.

Load a license with higher license server limit.

Disable/remove other license server(s) to free the license.

License Harvesting agents limit exceededOne or more new agents were added to License Harvesting Agent group, but there are no more available licenses.

Perpetual

Test

Harvesting does not start on the new agents.

Agent reports "No License" in Application to Harvest column on Agents grid.   

Load a license with higher License Harvesting agents limit.

Remove other agents from License Harvesting groups to free license(s).

Normally, License Statistics prevents the following issues from occurring upon runtime, but they may occur in rare case, such as when a network license is changed on the license server.
Version mismatchThe License Statistics version does not match the license version.All

License Statistics switches to restricted access mode.


Load a license with a version equal to or higher than License Statistics has.

User limit exceeded

Number of users in the database exceeds the license limit.


Perpetual

Test

License Statistics switches to restricted access mode.

Load a license with a higher user limit.

Remove some data (e.g., feature or server).

Host limit exceededNumber of hosts in the database exceeds 125% of the user limit.

Perpetual

Test

License Statistics switches to restricted access mode.

Load a license with a higher user limit.

Remove some data (e.g., feature or server).

Purchase a High Performance Computing (HPC) add-on to allow unlimited hosts to be monitored.

License server limit exceeded

Number of license servers with imported data in the database exceeds the license limit.

Perpetual

Test

License Statistics switches to restricted access mode.


Load a license with a higher license server limit.

Remove some imported license servers.

    

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