Email Customer | This event handler sends an email to all customer contacts in response to an event trigger. You can customize the email template as follows:
- From the Delay selection list, select the amount of time to delay the handler from being completed after the event occurs, from no delay up to 24 hours delay. For example, if the delay is set to 15 minutes, an email will be sent to the customer 15 minutes after a license order is created for that customer.
- Edit the text in the Subject and Body fields as needed. From the Template Fields dropdown list, you can select variables that complete text using information from LAC; for example, you can use a variable for the customer and contact names, the product name, etc.
- The email template editor UI includes common editing features, such as text styles, hyperlinks, etc. You can also use the Source Edit toggle to switch to HTML source, which supports full HTML, allowing you to create more complex e-mail templates with styles, links and customized tags.
|